This policy is effective from June 11, 2014. Please read the following important Terms of Service
Agreement (the Agreement) before accessing or using any of the various services (the Services)
made available to you (the client) by ACS IT Solutions through
https://acsit.info// (ACS IT Solutions). The use of services from https://acsit.info/ (under ACS IT Solutions) [Hereafter may referred to as âACS IT Solutionsâ] constitutes agreement to these terms. By accessing or using the Services, you
acknowledge that you have carefully read and understood whatever has been listed, and you agree
to be bound by these Terms.
We are with you but if someone tries to misuse, hereâs how they will be legally bound.
Using our services? Keep `em in mind!
The user may as per their best interests deactivate their account at any point of time. All
cancellation requests must be submitted to accounts and billing department of ACS IT Solutions. You may submit your cancellation requests by email or phone. Your request will not be
considered valid unless and until you receive confirmation from our accounts or billing department.
The confirmation email or number given by accounts department of ACS IT Solutions will
act as a proof of the cancellation of service.
ACS IT Solutions reserves the right to suspend or terminate access to our services without
giving any prior notice without specifying any reason and also in case of any possible violation of
of services on the account of non-renewal or non-payment of dues on time, or, violation of Service
We need the correct information from you to serve you best.
Using our services? Keep `em in mind!
User name and Email ID provided by the user at the time of Signup should be true to his/her
knowledge and the provided Email ID should be in working condition.
However, all the details provided by the user at the time of sign up are hereby kept confidential with
the team ACS IT Solutions for official use only. Purpose of the Email ID is to inform the
user in case of any technical failure, down time of the service, change in service, modification of
working policy, and to maintain a two way channel between the customers and the company for any
kind of official communications.
It is important to know that in order to keep a track of geographical location of the user, so as to
keep a check on any fraudulent activities, we maintain a record of I.P addresses of our users.
In case of any changes in personal information, users can modify the details by logging in using
their existing Email ID and password. Go to the profile page in your account and modify what so
ever you wish to.
Our services are present to make lives of people easy. Users choose ACS IT Solutions by
their own will without any force or pressure imposed by the team ACS IT Solutions. If any
user, at any point of time, wants to opt-out of future communications with ACS IT Solutions team, can do so by send an opt out mail.
A legal agreement between us that lays out the terms and conditions for the use of all Services of ACS IT Solutions.
You agree to abide by all applicable local, national and international laws and regulations. You are
solely responsible for all acts or omissions that occur under your account, including the content of
the messages transmitted through the service. The SMS service that sends/receives messages
to/from mobile phones is maintained by TEAM ACS IT Solutions. The utilization of the
SMS service is subject to the following Terms of Service.
1. Any illegal use of the SMS service is strictly prohibited.
2. Messages containing sexual, racist or discriminatory content or any such usage of them may be
considered as harassment and you are to be held responsible for this. TEAM ACS IT Solutions does not assume any liability for the content of the messages sent.
3. TEAM ACS IT Solutions will be exempt from any claim that may arise from third
parties as a result of the message content.
4. You guarantee that the content of any SMS always respects and does not in any way conflict with
fundamental human rights or will follow the norms of Intellectual Property Right laws. (e.g. right to
privacy, prohibition of discrimination on any ground such as sex, race, color, language, religion,
political or other opinion, national or social origin.)
5. You accept that the service is provided for professional use only and you agree not to use it to :
ï Promote alcohol, music, dancing, dating, gambling or deception.
ï Send unsolicited messages (i.e. mobile spam) and to therefore ensure that your messages are
only sent to individuals that have given you their permission.
ï Harvest, or otherwise collect information about others, without their consent.
ï Mislead others by creating a false identity, impersonating the identity of someone/something
else or by providing contact details that do not belong to you.
ï Transmit, associate or publish any unlawful, racist, harassing, libelous, abusive, threatening,
demeaning, lewd, immoral, harmful, vulgar, obscene or otherwise objectionable material of
any kind. As a general guideline, if your content is not suitable for ages 13+, it most likely
goes against our Usage Policy.
ï Transmit any material that may infringe upon the intellectual property rights of third parties
including trademarks, copyrights or other rights of publicity.
ï Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancel-bots
or any other harmful/deleterious programs.
ï Interfere with, or disrupt, networks connected to the service or violate the regulations,
policies or procedures of such networks.
ï Attempt to gain unauthorized access to the service, other accounts, computer systems or
networks connected to the service, through password mining or any other means.
ï Interfere with others use and enjoyment of the service.
6. You acknowledge that TEAM ACS IT Solutions delivers SMSâs via major telecom
operators and can therefore only influence the delivery transmission of SMS within the technical
constraints imposed. SMSâs submitted via Internet will be transferred to mobile network providers,
provided that the recipientâs phone is switched on and doesnât have a full memory and is located in
an area covered by its subscribed mobile network provider. You acknowledge that, depending on the
recipientâs mobile provider service, it may not be possible to transmit the SMS to the recipient
7. You are responsible for the privacy and storage of the user-name and password. You agree to be
legally bound by all the activities carried out through your account.
8. TEAM ACS IT Solutions neither claims nor guarantees the availability or performance
of this service and accepts no liability for transmission delays or message failures. While TEAM
ACS IT Solutions makes every effort to deliver messages promptly.
9. TEAM ACS IT Solutions doesnât refund the credits for undeliverable messages to you
because we cannot guarantee delivery of the SMSâs to recipients due to possible errors. TEAM
ACS IT Solutions debits transmitted SMSâs according to its transmission logs. These logs
are deemed correct and valid even if the customer has objected to the correctness of the accounting
records, except if investigation by TEAM ACS IT Solutions has produced evidence of a
technical problem or error.
10. TEAM ACS IT Solutions reserves the right to exclude you from using this service,
refunding you any remaining amount in your account. All purchases must be considered as final, in
compliance with our no refund policy.
11. The SMS account balance is non-refundable and does not bear any interest. All the SMSâs must
be used in the validity period from the date of the purchase. No carry forward of the credits will be
made unless otherwise defined in a separate contract.
12. You undertake the entire responsibility regarding the messages sent through (https://acsit.info or https://acsitsolutions.com/ or https://acsitsolutions.in or https://acssmssolutions.com or any of it's sub domains) our gateway or API services from your account, which are transmitted as per your request.
13. You shall indemnify and reimburse TEAM ACS IT Solutions all liabilities, costs, losses
and damages, in case of any claim brought against TEAM ACS IT Solutions from any third
party due to breach of contract.
14. You shall in no way raise questions concerning our price policy since it is liable to change with
due amendments in the Government, TRAI or Telecom Operators rules and regulations.
Except for any of our explicit warranties and our obligations, we are offering our Services âas is.â
ï Whilst we will take all reasonable steps to deliver your messages to the recipients as fast as
possible, we cannot commit to, or guarantee, a specific delivery time. Such times depend on
various network and system-related factors among the various entities involved in the
transportation of your messages across the cellular mobile networks.
ï You acknowledge that as we send and receive text-messages via major telecommunication
companies and Mobile Network Operators, our influence over the transmission of your
messages is within the technical constraints imposed upon us.
ï Our responsibility is therefore to ensure that the text-messages you send through the service
are processed correctly and delivered to the assigned entity. We are not responsible for the
final delivery of the message, as this is out of our control and is the responsibility of the
Mobile Network Operator.
ï SMSâs that cannot be delivered within the lifespan allocated to them, either by us or a
Mobile Network Operator will be discarded by the Mobile Network Operator, without any
notice. We are not liable for any loss incurred by the failure of a message to be delivered and
you acknowledge that damages concerning financial or other loss resulting from delivery
failure cannot be claimed from Team ACS IT Solutions. Furthermore, you agree that
the message contents are deemed to have zero value.
ï You also acknowledge that text-messages are transmitted unencrypted and that
eavesdropping of mobile phone communications, including SMS delivery by third parties is
possible. We also recommend that you ensure sensitive and valuable information is
communicated by a number of superior communication methods.
ï Furthermore, use of the service and the Internet is at its own risk and that the service is
provided âas isâ and âas availableâ, without any warranties or conditions whatsoever,
expressed or implied. We will apply all commercially reasonable efforts to make access to
the service available through the required access protocols, but make no warranty or
guarantee that you will be able to access the service at any particular time or any particular
ï Without limiting the generality of the terms set forth, we and our affiliates, agents, content
providers, service providers, and licensees hereby disclaim all express and implied
warranties as to the accuracy, completeness, non-infringement, merchantability or fitness for
particular purpose of the service generally, and any content or services contained therein, as
well as all express and implied warranties that the operation of the service generally and any
contender services contained therein will be uninterrupted or error-free.
ï We shall in no event be liable for any inaccuracy, error or omission in, or loss, injury or
damage caused in whole or in part by failures, delays or interruptions of the service
generally, and any aspect ancillary thereto; you agree to indemnify us for any third party
claims arising from such failures, delays or interruptions in connection with regard to the use
of the service.
ï Notwithstanding anything to the contrary contained herein, the provisions outlined above are
for the benefit of Team ACS IT Solutions and its affiliates, agents, content providers
and service providers and each shall have the right to assert and enforce such provisions
directly on its own behalf.
Our terms are aligned and subject to modification according to laws and guidelines by local
We frequently update, modify and otherwise continually seek to improve the service and such
changes often dictate that we simultaneously modify the terms and conditions of use. As such, we
have the right to modify the terms of this agreement and to change or discontinue any aspect or
feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any
such changes, your use of the service may be cancelled in accordance with the procedures for
cancellation set forth in this agreement. You acknowledge your responsibility to review this
agreement from time to time and to be aware of any such changes and, should you request, we will
be happy to keep you informed if/when such changes take place. Furthermore, you accept that
should there be a contradiction between other specific terms and conditions and these general terms
and conditions, the other specific terms and conditions shall apply.
Any breach can result in termination. You have equal rights.
If at any time you breach the terms and conditions of the service, we may elect to suspend,
terminate and/or cancel this agreement and/or recover any damages from you arising from the
event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend
your service at any stage for any reason we may deem necessary to continue to provide any of our
services in a way that may be hindered by your status as being our client, your financial status or the
content of the messages originating from you.
Upon any such termination, cancellation and/or suspension, you are still responsible for any
obligations than accrued. Payment and other obligations under this agreement are not suspended,
stayed, or otherwise affected by a suspension of access to/or use of the service (in whole or in part)
where said suspension arises from your failure to comply with, or violation of, the terms of this
agreement or of any law or legal obligation. Upon termination and/or cancellation, for any reason,
you agree to immediately cease using the service and we shall have no obligation to you after any
termination or cancellation of this agreement.
You are also free to terminate or cancel this agreement at any time, and for any reason. For such
termination or cancellation to be effective however, you must inform us in writing through Email.
You will still be under the responsibilities of this agreement for the duration that you used the
service and you will cease to have access to the use of any credits that may exist in your account.
Our terms and conditions as well as the prices are subject to change from time to time according to
TRAI rules and regulations.
These Services are operated and provided by:
ACS IT Solutions
Terms & Conditions